Wednesday, 10 February 2010

IP and VOIP Telephony


The rapid evolution of communications technology is more than just a “paper-or-plastic” proposition. In more literal terms, the present communications infrastructure around the world is being ripped out and replaced with a completely new type of IP-based technology to carry voice and other types of communications that were previously carried on slow and expensive circuit-switched networks.

The new technologies are also permitting new types of communications that did not exist before, or are themselves being transformed. Voice technologies are being moved from dedicated networks and integrated with corporate data networks. Voice communications are being integrated with other communications technologies such as instant messaging, audio/video conferencing and email.

VoIP is communications technology that brings with it several new capabilities that have changed the way in which the telephone call is done. VoIP means voice transmitted over a data network and is often spoken in the same breath with another term, IP Telephony. IP Telephony makes use of the popular and familiar IP networking protocols to combine both voice and data in a single network. Simply put, your voice is converted into data packets and transmitted over a network.

So what does this mean for you and your business? IP Telephony can help you lower costs by moving all of your communications to a single manageable network. Site-to-site call costs are eliminated and teamwork is vastly improved. Management and administration get significantly streamlined and simplified. Overall, this forms the foundation for you to bring all applications together, enabling you to link people, products, office sites and customers in more efficient, more effective ways.

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